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Cumplimiento de la fuerza laboral para infraestructuras críticas de servicios públicos
Desde instalaciones de tratamiento de agua hasta plantas de generación de energía: visibilidad en tiempo real del cumplimiento de los contratistas en los servicios esenciales, la infraestructura distribuida y los entornos operativos críticos donde la seguridad y la continuidad no son negociables.


Impulsamos el cumplimiento en todos los servicios esenciales
El desafío del cumplimiento de la fuerza laboral en los servicios públicos
Administrar la fuerza laboral de los contratistas en los activos distribuidos y, al mismo tiempo, mantener las operaciones continuas crea desafíos de cumplimiento únicos.
43%
Las organizaciones de servicios públicos informan que tienen dificultades para contratar trabajadores calificados para proyectos de infraestructura
20%
Las organizaciones de servicios públicos tienen una visibilidad total de sus proveedores de nivel 2 y 3
24
Diferentes sistemas utilizados para gestionar los datos de los contratistas en promedio
Los procesos tradicionales no pueden gestionar la infraestructura crítica distribuida
Un contratista eléctrico con una autorización de alta tensión vencida que trabaja en la infraestructura de transmisión. Un operador de tratamiento de agua sin la certificación actual de manipulación de productos químicos. Cualquiera de estos escenarios puede provocar interrupciones del servicio que afecten a miles de personas, sanciones reglamentarias o incidentes de seguridad catastróficos. Sin embargo, los procesos tradicionales de gestión de contratistas dejan a los operadores de servicios públicos ciegos ante estos riesgos.
Diseñado específicamente para operaciones de servicios públicos
MyPass elimina los obstáculos de cumplimiento en la infraestructura de servicios públicos distribuidos a través de datos verificados y controlados por los trabajadores que mantienen la continuidad del servicio y, al mismo tiempo, garantizan la seguridad y el cumplimiento normativo.
Portal de la industria
Obtenga visibilidad en tiempo real de toda la fuerza laboral de su contratista, que abarca las operaciones de generación, transmisión, distribución y tratamiento. Supervise el cumplimiento en todas las regiones geográficas, realice un seguimiento del desempeño de los contratistas e identifique los riesgos antes de que afecten a la prestación de servicios.
Industry Portal
Get real-time visibility across your entire contractor workforce spanning generation, transmission, distribution, and treatment operations. Monitor compliance across geographic regions, track contractor performance, and identify risks before they impact service delivery.
Utilities Benefits:
- Manage 50-150+ contractors from single dashboard across all shifts
- Worker alerts for expiring safety-critical qualifications
- Track contractor performance across production areas and facilities
Resultados comprobados de empresas líderes
27%
Reducción del acceso de los trabajadores que no cumplen con las normas
35
Certificados fraudulentos interceptados mensualmente (promedio)
3X
movilización más rápida de los trabajadores

Diseñado para la realidad de las operaciones de los servicios públicos
Desde las redes eléctricas hasta los sistemas de agua, MyPass aborda los desafíos únicos de la fuerza laboral de las empresas de servicios públicos.
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Cómo utilizan MyPass las operaciones de servicios públicos
Plataforma galardonada
Innovación reconocida en el sector que transforma la forma en que las organizaciones gestionan el cumplimiento y la seguridad de la fuerza
Se conecta con su paquete tecnológico de servicios públicos
Acceso al sitio
Intégrelo con los sistemas de control de acceso a las instalaciones en varias plantas
Tiempo y asistencia
Asegúrese de que solo los trabajadores que cumplen con las normas trabajen en todos los turnos
Sistemas ERP
SAP, Oracle, Microsoft Dynamics: mantenga los sistemas de registro
Planificación de la fuerza laboral
SAP, Oracle y herramientas de gestión de la fuerza laboral para la programación de la producción
Gestión de la seguridad
Suministre datos a los sistemas de gestión de incidentes y notificación de casos de cuasiaccidentes
Gestión del mantenimiento
Integración de CMMS para el seguimiento de la calificación de los contratistas de mantenimiento
Ayudamos a nuestros clientes a hacer más
Common questions from Utility Operations
Can supervisors verify contractor compliance on-site using mobile devices?
Yes. Any supervisor with a phone can scan a worker's QR code to see their live compliance status: certifications held, expiry dates, and whether they're cleared for site. No app download required on the supervisor's device.
The mobile interface surfaces two states: 'Action Needed' for expired or rejected credentials, and 'Compliant' for cleared workers. Supervisors can filter by credential type and role requirement. Spot checks that previously required a call back to the office or a manual records search take seconds in the field.
The QR scan works from any mobile browser.
Can the same contractor work across multiple utility companies in MyPass?
Yes. A contractor's Skills Passport is portable across every operator they work for. Qualifications, licences, and inductions are verified once and available to any utility operator on the platform. No re-uploading documents, no repeated inductions for each new client.
A contractor working across Ausgrid, SA Power Networks, and a water authority holds a single verified record. Each operator sets their own site-specific requirements on top of that shared baseline, but the core credential verification is not repeated.
Pre-verified contractors who already work in your sector can be onboarded faster. Their compliance history is already in the system.
How do we manage 100+ contractors across distributed infrastructure?
MyPass gives you a single dashboard across your entire contractor workforce: generation assets, transmission infrastructure, treatment facilities, distribution networks. You filter by site, region, contractor company, or credential type and manage by exception rather than manually tracking hundreds of individual records.
Automated alerts flag upcoming credential expiries before they become site-access issues. When a high-voltage licence is due to lapse in 30 days, your team sees it then, not when the contractor arrives at the gate.
The dashboard is real-time, not a static report. Compliance status updates as credentials are verified, renewed, or flagged across all your sites simultaneously.
How quickly can we mobilise contractors for emergency repairs?
Contractors with current credentials in MyPass can be cleared for site access in minutes. Their qualifications are already verified and held in their Skills Passport, so your team skips document collection during an emergency callout: confirm they're compliant, assign them to the job, cleared to go.
In utilities, emergency repair windows are often regulatory obligations, not just operational preferences. A gas leak, a transmission fault, a water main break: delay has consequences beyond the contractor admin queue.
MyPass customers report up to 3x faster contractor mobilisation compared to previous manual processes. Pre-verified contractor pools, where your emergency response suppliers are already credentialled in the system, reduce mobilisation time further.
Can we define compliance requirements once and apply them across our entire network?
MyPass verifies specialised licences directly with the issuing authority, not by accepting a contractor-uploaded copy. For high-voltage electrical licences, gas fitting authorisations, and other statutory qualifications, the platform checks that the licence is current, valid, and held by that specific worker.
This is the difference between knowing a worker is licensed and trusting that they are. A scanned PDF can be expired, altered, or belonging to a different person. Direct issuing-authority verification means the credential status on the platform reflects reality, not what the contractor submitted.
Specialised utility licences (confined space entry, working at heights on transmission infrastructure, gas pipeline work) are tracked in the same verified worker profile alongside standard inductions and safety certifications.
How do we demonstrate compliance during regulatory audits?
MyPass maintains a complete, timestamped audit trail of every contractor's credential history: what was verified, when, by whom, and against which requirements. For regulatory audits, you generate compliance reports showing contractor qualification management and due diligence across any time period, site, or contractor cohort.
Records are exportable and formatted for the reporting requirements of Australian regulatory bodies including the AER and relevant state-based electrical and gas safety regulators.
If an auditor asks whether a specific contractor was compliant on a specific date, the answer is in the system, not in someone's inbox or a filing cabinet. Audit readiness is a continuous state in MyPass, not a preparation exercise.
Can we track contractor performance across our facilities?
Yes. Beyond compliance status, MyPass lets you record and monitor contractor performance across your facilities: safety incident flags, conduct notes, and the ability to tag workers for reference checks or additional verification. That history attaches to the worker's profile, not to a specific job or employer.
The duplicate worker detection system prevents a contractor from creating a fresh profile to bypass a performance flag. A worker cannot re-enter your network under a different profile. Their verified identity ties all records together.
For utility operators managing 50-200+ contractors across distributed sites, a conduct or safety issue flagged at one facility is visible before that contractor is deployed to another.
Can we integrate MyPass with our existing contractor management processes?
Yes. MyPass integrates with the systems utilities already run: facility access control, CMMS platforms for maintenance contractor tracking, SAP and Oracle ERP systems, time and attendance platforms, and safety management systems for incident and near-miss reporting.
The platform sits alongside existing processes rather than replacing them, adding verified credential data to the systems your teams already use for scheduling, access, and safety management.
For utility operators with established SCADA-adjacent access control or maintenance management workflows, MyPass feeds verified compliance status into those systems. Your access gate, your work order system, and your compliance record draw from the same verified source.
Still have questions?
Didn’t find the answers you’re looking for? Get in touch with the team at MyPass
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Certificado ISO 27001
Con la confianza de más de 1500 organizaciones

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