Win more work. Prove your workforce capability.

MyPass gives you verified workers matched to any client’s requirements - with real-time compliance dashboards that prove your capability instantly.
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Two miners in orange safety jackets and helmets walking alongside a conveyor belt in an industrial mining site.
Two miners in orange safety jackets and helmets walking alongside a conveyor belt in an industrial mining site.

Trusted by Industry Leaders Managing High-Risk Operations

The Service Provider compliance trap

Client compliance chaos

  • Multiple client portals requiring the same worker information repeatedly
  • Workers frustrated by uploading identical certificates to different systems
  • Each new client system adds administrative work without reducing the burden
  • Client mandates for new platforms make the problem worse, not better

Mobilisation delays cost you money

  • Workers arrive on client sites non-compliant → project delays and penalties
  • Can't prove workforce capability until workers are already assigned
  • Slow mobilisation means losing work to faster competitors
  • Recruitment teams overwhelmed with verification instead of sourcing talent

Competitive disadvantage

  • Can't demonstrate real-time workforce compliance during tender processes
  • Difficult to benchmark your compliance performance against competitors
  • Limited visibility into your own workforce capability across projects
  • Client mandates for compliance platforms adding cost without clear value
  • Unable to respond quickly to urgent client requests

Turn compliance from cost centre to competitive advantage

Every day, your Operations Managers and Project Managers are trapped in a reactive cycle: chasing expired certificates across multiple portals, manually verifying worker status for urgent client requests, and watching top talent leave for competitors who mobilise faster.

MyPass breaks this cycle. Workers verify credentials once and share with all clients - eliminating duplication, not adding to it. This transforms compliance from a cost centre consuming 15-18% of your margins into a competitive advantage that wins work.

Single source of truth across all clients

Your workers build verified Skills Passports once and share access with multiple clients. No more uploading the same documents to different portals or maintaining separate spreadsheets for each client.

Workforce management portal

Get complete visibility into your workforce compliance across all projects and clients. Identify gaps proactively, track expiring qualifications, and demonstrate capability in real-time.

Competitive differentiation

Demonstrate verified workforce compliance in real-time rather than promising capability. Win tenders by showing clients exactly what they're getting - verified, compliant workers ready for immediate deployment.

How MyPass works

MyPass turns every phase of the employee lifecycle into a competitive advantage to become an employer of choice, improve market share, and grow your brand by supplying quality labour for your projects.

User interface showing a worker pool with Alison Smith from Cairns, QLD, Australia, listed as a basic rigger and electrician, available now, with a button to send message.

Sourcing

MyPass enables you to create skilled talent pools of labour which can be efficiently interrogated to match future demand. Set clear role requirements and automatically sort candidates on capability.

Your competitive advantage: Reduction in recruitment headcount means your senior recruiters can focus on sourcing talent, not chasing documents.

1

Project management dashboard showing shortlisted worker Alex Stephens, welder role with 10 required, and progress bars for recruitment, compliance, and mobilisation.

Demand

Create demand from your clients by easily demonstrating skills capability and resource availability. Win more work by showing your clients that you have compliant and available workers.

Your competitive advantage: Respond faster to client requests with real-time workforce capability data.

2

User interface showing two matches for Scaffolder Leading Hand with profile of Alison Smith, Cairns, QLD, Australia, 67% mandatory requirements met, job skills tags, and options to send message and view certifications.

Matching & Onboarding

Efficiently match available resource pools to skill matrices with minimal manual effort, using verified datasets. Create specific workflows for project onboarding and have easy oversight of progress for transparency.

Your competitive advantage: Reduction in time to fill positions means you win work competitors can't staff quickly enough.

3

Digital worker pass for Jason Douglas showing QR code and verified roles including electrician and basic rigger.

Execution

Easily monitor ongoing compliance and check worker qualifications instantly with mobile devices. Demonstrate worker competency in the field and support a more connected workforce.

Your competitive advantage: 100% compliance with client site access requirements eliminates costly gate delays.

4

Compliance dashboard showing skill matrices, worker pools with Alpha Beta at 51%, overall breakdown with 61% mandatory and 24% desired, and upcoming expirations in September totaling 12.

Offboarding

Group messaging, consolidate notes on workers for future sourcing requirements. Track performance and increase the utilisation of your best workers.

Your competitive advantage: Continued connection means faster remobilisation for repeat work with the same clients.

5

Programmed transforms workforce compliance and mobilisation with MyPass

3X

Faster worker mobilisation

30%

Lower all Injury Frequency Rate

95%

Fill rate with mining clients

Why leading service providers choose MyPass

While traditional compliance management consumes your resources, MyPass turns it into a strategic advantage that wins work and drives revenue.

Traditional compliance management

  • Your team spends hours chasing documents from workers
  • Recruiters overwhelmed with verification instead of sourcing
  • Each client requires separate verification processes
  • No visibility into workforce capability until workers are assigned
  • Mobilisation delays when compliance issues discovered late
  • Can't prove competency during tender processes
  • Workers frustrated by repetitive verification
  • Slow response to urgent client requests

MyPass strategic advantage

  • Worker-controlled credentials eliminate administrative friction 
  • Document validation by MyPass team reducing your admin burden 
  • Real-time visibility transforms your competitive positioning 
  • Verified compliance data strengthens every tender submission 
  • Complete compliance eliminates gate delays and safety stand-downs 
  • Workers prefer the portability and simplicity 
  • Speed becomes your competitive moat

How Service Providers use MyPass

From sourcing to offboarding, MyPass supports your entire workforce lifecycle - turning each phase into a competitive advantage.

Sourcing and Recruiting

Sourcing and Recruiting

Efficiently engage prospective employees and build resource pools with minimal manual effort. Set clear role requirements and automatically sort candidates on capability. MyPass enables you to create skilled talent pools of labour which can be efficiently interrogated to match future demand.

Workforce Compliance

Workforce Compliance

Move from reactive document chasing to proactive compliance management. Achieve 100% compliance with client site access requirements while reducing administrative burden by more than 30%. Real-time visibility across your entire workforce with automated expiry alerts.

Contractor Management

Contractor Management

For service providers managing subcontractors - gain visibility into your extended workforce. Track subcontractor compliance, benchmark performance, and ensure quality across your entire delivery network. Proactively group and match your workforce to upcoming scopes of work.

Competency Management

Competency Management

Demonstrate workforce capability with verified competency data during tender processes. Quickly identify skills gaps and rectify efficiently through MyPass sourcing methods. Match workers to client requirements automatically - strengthening tender submissions and enabling 15% faster response to client requests.

Health and Safety

Health and Safety

Achieve lowest ever Total Recordable Injury Frequency Rate through verified competency tracking. Ensure every worker has current, verified safety qualifications. Detect fraudulent certificates before they reach client sites.

Sourcing and Recruiting
Sourcing and Recruiting

Sourcing and Recruiting

Efficiently engage prospective employees and build resource pools with minimal manual effort. Set clear role requirements and automatically sort candidates on capability. MyPass enables you to create skilled talent pools of labour which can be efficiently interrogated to match future demand.

Workforce Compliance
Workforce Compliance

Workforce Compliance

Move from reactive document chasing to proactive compliance management. Achieve 100% compliance with client site access requirements while reducing administrative burden by more than 30%. Real-time visibility across your entire workforce with automated expiry alerts.

Contractor Management
Contractor Management

Contractor Management

For service providers managing subcontractors - gain visibility into your extended workforce. Track subcontractor compliance, benchmark performance, and ensure quality across your entire delivery network. Proactively group and match your workforce to upcoming scopes of work.

Competency Management
Competency Management

Competency Management

Demonstrate workforce capability with verified competency data during tender processes. Quickly identify skills gaps and rectify efficiently through MyPass sourcing methods. Match workers to client requirements automatically - strengthening tender submissions and enabling 15% faster response to client requests.

Health and Safety
Health and Safety

Health and Safety

Achieve lowest ever Total Recordable Injury Frequency Rate through verified competency tracking. Ensure every worker has current, verified safety qualifications. Detect fraudulent certificates before they reach client sites.

Helping our customers do more

“Having MyPass do the compliance checks for us and that project overview of the compliance so we can see it in one screen has taken a lot of the administration burden away from the team. Using MyPass has made our mobilisation process three times faster.”
Kayla Lombardo
Superintendent
West | Programmed
“MyPass is looking to be a game-changer for managing workforce compliance on my project. The platform not only streamlines credential management but also offers project assignment and skills matrix options I hadn’t realised were available—making compliance and mobilisation far more efficient.”
Vanessa S.
Workforce Coordinator
Staffing & Recruiting sector

Award-winning platform

Industry-recognised innovation transforming how organisations manage workforce compliance and safety

HOT 30 WINNER

Core Innovation Hot 30 2023

TECH FAST 50 WINNER

Deloitte Tech Fast 50 2023

AUSTRALIAN BUSINESS AWARDS

Process Innovation Winner 2021

WA INNOVATOR OF THE YEAR

Growth Finalist 2021

AWARD FOR EXCELLENCE

People’s Choice Finalist

MOST INNOVATIVE COMPANIES

Category Winner 2023

MINING MAGAZINE AWARDS

Software Excellence Award Winner

COVID-19 INNOVATION FUND

Innovation Award 2020

AUSTRALIAN TECHNOLOGIES

Best Technology Winner 2019

Works with your existing systems

MyPass feeds verified workforce data into your downstream systems - no need to replace what's working.

HR & payroll systems

Sync workforce data with your HRIS for seamless employee management

Project management

Feed compliance data to project tracking and resource planning tools

Learning management

Coordinate training delivery with competency tracking - 15% increase in training completion rate

Time & attendance

Ensure only compliant workers log hours

Client systems

Share verified data directly with asset owner portals and access control systems

Recruitment platforms

Pre-screen candidates based on verified qualifications

Common questions from Service Providers

How does MyPass help us win more work?

MyPass lets you demonstrate verified workforce capability during tender processes, not just promise it. When a client asks whether you can supply 40 compliant workers for a shutdown in six weeks, you show them a live compliance dashboard rather than a spreadsheet you compiled overnight. Clients choosing between service providers increasingly award work to the one who can prove capability fastest.
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Programmed reports a 95% fill rate with mining clients using MyPass, and mobilises workers 3x faster than before. For service providers competing on the same pool of available labour, that speed is the margin.

What if our clients don't use MyPass?

Your workers build their Skills Passports regardless of which client portals you operate in. When a client does use MyPass (or mandates it), your workforce is already verified and ready. You are not starting from scratch.
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For clients who use other systems, MyPass sits alongside those portals as your internal workforce management layer. Your team gains real-time visibility into your own compliance status, expiry tracking, and resource pool readiness, independent of what any individual client requires. The benefit is internal before it is external.

Will workers actually use it? What if they refuse?

Adoption rates are high because the Skills Passport benefits workers directly. A worker who uploads their credentials once carries them across every employer, every site, every project. They stop re-uploading the same certificates to different portals and stop waiting for manual approval processes that previously took up to a week.
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Daniel Terblanche, a Boilermaker Leading Hand at Programmed, described the change: documents that previously took a week to a week and a half to get scanned, approved, and returned now take a day. Workers who experience that shift do not push back. Workers who haven't yet tend to come around quickly once they do.

How much does MyPass cost and what's the ROI?

Pricing is based on the size of your workforce and the features you use, sized to your operation rather than enterprise-scale contracts. MyPass does not publish a standard price list publicly; contact the team for a quote based on your specific workforce size and use case.
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On ROI: compliance administration currently consumes 15-18% of service provider margins, according to data from MyPass's customer base. Customers report a 32% reduction in administrative time after implementation. Kayla Lombardo, Superintendent at Programmed West, described the mobilisation process becoming 3x faster after deploying MyPass. The business case is typically built around three numbers: admin time saved, mobilisation speed, and tender win rate improvement.

What happens if a client mandates MyPass and we're not ready?

Getting ready is faster than most service providers expect. Workers create their Skills Passports in under 30 minutes. For a workforce of 50-200 workers, most service providers are operationally live within weeks, not months. MyPass provides implementation support and contractor engagement communications as part of the onboarding process.
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If a client mandate is already in motion, contact MyPass directly. The implementation team has run this scenario with multiple service providers ahead of BHP, Woodside, and other major operator mandates, and can give you a realistic timeline based on your workforce size.

How does MyPass handle workers who work for multiple contractors?

This is one of the core problems MyPass is built to solve. A worker who is engaged by your company and two other contractors holds one verified Skills Passport. When they work with you, they grant you access. When they work with another contractor, that contractor sees the same verified record.
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For you as a service provider, this means workers who are already verified through another engagement arrive pre-credentialled. You are not re-verifying from scratch. For workers, their credentials travel with them rather than being locked inside an employer's system.

Can we track our subcontractors' workforce through MyPass?

Yes. Industry Portal gives you visibility across your primary workforce and any subcontractors you engage beneath you. You see compliance status across the full delivery chain, not just direct employees.
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For service providers managing complex project delivery with multiple subcontract tiers, this matters for two reasons: you can demonstrate compliance assurance to your client across the entire scope, and you are not dependent on subcontractors self-reporting their workers' status to you.

What about workers who need different qualifications for different clients?

Each client sets their own site and role requirements in MyPass. A worker's Skills Passport holds all their credentials centrally. When that worker is assigned to a client's role, Industry Portal automatically compares their credentials against that client's specific requirements and shows compliance percentage and any gaps.
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You can see at a glance which workers in your pool are ready for Client A's requirements, which need one or two additional credentials for Client B, and where skills gaps exist across your workforce for upcoming tenders. That visibility is what lets you respond to urgent client requests in hours rather than days.

What if we already use another compliance system?

MyPass integrates with the systems service providers already run, including HR and payroll systems, project management tools, learning management systems, time and attendance, and recruitment platforms. You do not need to replace existing systems to use MyPass.
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The most common scenario is MyPass sitting alongside an existing HRIS or workforce planning tool, feeding verified compliance status into your downstream workflows. If you are using a client-mandated portal that MyPass does not replace, MyPass becomes your internal layer, reducing the admin burden of feeding those external portals rather than adding to it.

How do we get started with MyPass?

Book a demo with the MyPass team. The discovery conversation covers your workforce size, current compliance processes, client requirements, and any specific integration needs. From there, the implementation team maps a deployment plan before any configuration begins.
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Most service providers are operationally live within weeks. Implementation follows five stages: requirements gathering, portal setup and user configuration, worker and contractor engagement, go-live with active support, and ongoing operations with a dedicated customer success team. 24/7 support is available post-launch.

How does MyPass reduce the burden of managing multiple client portals?

Workers upload credentials once into their Skills Passport. When a client requires access, the worker grants it. The same verified credentials are available to every client who has been granted access, without re-uploading documents to each portal separately.
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This directly addresses the portal fatigue your workforce and admin team experience when each new client mandate adds another system to feed. The administrative overhead of managing multiple client portals falls significantly once worker credentials are held centrally and shared rather than duplicated. Hanna A, a Senior Recruitment Administrator in the electrical manufacturing sector, noted that MyPass significantly reduces workload by allowing technicians to upload their own documents, saving a substantial amount of time.

Still have questions?

Didn’t find the answers you’re looking for? Get in touch with the team at MyPass
Get in touch

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Trusted by 1,500+ organisations
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