FREE WHITEPAPER

The Three-Headed Client

Why vendor-client relationships often fail in resources and energy, and how to fix them.

Contractor relationships in mining, oil and gas, and energy are quietly breaking. Across two industry roundtables in Perth, more than 40 senior leaders from operations, procurement, and contracting described the structural problems that keep producing the same failures, and the proven approaches that have delivered lasting partnerships.

This paper documents what they said and offers a practical framework for change.

Written for senior leaders across asset owners, operators, and service providers in resources and energy, including operations, procurement, contracts, and executive leadership.

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Según los números

-6.8%
Los trabajadores se ven presionados para priorizar la producción por encima de la seguridad.
20 M
Pena máxima para las empresas en virtud de las leyes de homicidio industrial de Nueva Gales del Sur.- Ley de salud y seguridad en el trabajo (homicidio industrial) de 2021 (NSW)
3-5x
Las 400 principales empresas de petróleo y gas del mundo han sufrido al menos una violación de datos.- Índice digital empresarial de Cybernews

Lema

Encabezamiento

Este es un texto dentro de un bloque div.

Four structural problems

Why operations, contracts, and procurement keep pulling contractors in three directions at once.

The cost iceberg

How a $200K rate saving generates $3-5M in hidden costs across rework, mobilisation, and knowledge loss.

Three models that work

Collaborative contracts, transparent selection, and commercial discipline, drawn from real examples.

Self-assessment tools

Diagnostic questions for asset owners, service providers, and both, to pressure-test your own contracts.

Acerca de este recurso descargable

¿A quién va dirigido este recurso descargable?
  • Are our internal incentives (operations, procurement, contracts) aligned before we go to market?
  • Do our contracts include an execution plan, or just commercial terms?
  • Would our best contractor re-sign with us? If not, why not?
  • What is the true cost of our last "cost saving" when we account for rework, mobilisation churn, and knowledge loss?
  • Are we structuring innovation risk in a way that actually encourages R&D investment from our supply chain?
  • Should we be walking away from this contract, and what is the cost of not walking away?

No deal is better than a bad deal. I’ve seen contractors so eager to get in with big companies that they forget they’ve just done a bad deal.
Asset owner participant
Why would we spend years developing something if the ROI is one contract cycle, then it gets commoditised? We were racing against a benchmark we created.
Contractor participant

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